Technology Help

eReaders & eBooks          Tablets          Social Media          Computer & Web Tutorials          Keyboarding


eReaders & eBooks  

Kindle - The Amazon Kindle support site. Please note: OverDrive ebooks are only supported on the Kindle Fire and Kindle Fire HD in Canada.

Kobo Touch - Support site for the Kobo Touch that includes Getting Started, Basics of Reading, Purchasing Books, and other helpful information.

Kobo Vox - Support site for the Kobo Vox that includes Getting Started, Connecting to WiFi, Basics of Reading, Purchasing Books, Browsing the Web and other helpful information.

Sony Reader - Sony eSupport, including videos on using your Reader, software, as well as common errors and troubleshooting.

Step by Step: eBooks - Great help page from Richmond Public Library that goes through the steps involved in downloading OverDrive ebooks to a number of different devices.

Going Mobile with OverDrive ebooks - Step by step videos from OverDrive.com to help you browse, check out, and download ebooks to a variety of popular devices



iPad Academy - A fantastic resource for iPad tips and tutorials, including apps and accessories. In-site search box makes finding relevant information quick and easy.

TheGalaxyTab.com - A one-stop shop for all things Samsung Galaxy! Includes video tutorials, news, apps, reviews, and a forum. Has a very handy in-site search function.


Social Media  

How to create a Facebook profile (video)

How to create a Twitter account (video)


Cloud Computing/Online Storage  

Box - An online file hosting/storage and collaboration website The free account option comes with 5 GB of storage.

Dropbox - The most popular online file hosting/storage website. Very easy to use and account set-up is quick and straightforward. Free account comes with 2 GB of storage with option to purchase more space.

Google Docs - A free, Web-based office suite and data storage service that allows users to create and edit documents online while collaborating in real-time with other users.


Computer & Web Tutorials  

CompuKISS - Basic tutorials on computer hardware, the web, email, and a host of other related topics.

InPictures - Online tutorials are based on pictures, not words, these walk you through tasks step-by-step. Included are Microsoft Office programs, web coding, and Open Office.

Easy Computer Tips - User tips for the web, email, and your personal PC.

GCF Learn Free - Contains online tutorials in computer basics, internet basics, email basics, iPad, Google Docs/Drive, Apple products, Microsoft Office applications, and many more. One of the best learning sites for computer-related material on the web!

Online Computer Tips - Contains articles on topics like computer security, computer hardware troubleshooting, MS office and internet related topics, among other things.

Learn the Net - Widely acknowledged as one of the world's leading guides to the Internet and World Wide Web. Training on web surfing, email, and social networking, among many other web-related topics.

Mousing Around & Mousercise - A great resource to help beginning computer users become familiar with using a mouse. Includes mousing exercising and practice games.

wikiHow: Computers & Electronics - Articles on computers (hardware and software), operating systems, the web, and a host of other computer-related topics.



BBC WebWise Keyboard Basics - BBC’s Webwise Computer Basics web site has an interactive lesson on the computer keyboard with printable PDF files for reference. This is a good place to start for beginners. A fast connection to the internet is recommended for the interactive tutorials.

Good Typing - Web based courses with no downloads required. Choose from 27 guided step-by-step lessons and 20 different keyboard layouts.

TypeOnline - A helpful site that has interactive keyboarding lessons for all levels. It is aimed at adults who wish to improve speed and accuracy without distractions or animations.


Safety & Security

Protect Your Data, Protect Yourself - An industry-led initiative designed to help ensure that Canadian wireless users have the information they need to keep their personal information safe and secure, and to promote the safe use of wireless devices.