Suggest, Request, Ask

We'll be happy to answer your questions.

	Reference Questions	Use our Email Reference service, Ask a Librarian. For brief answers to research and reference questions.
	General Questions/ Feedback	If you have questions about your holds, checked-out items and other issues related to your library account, please use our Feedback Form.
	In Person	Visit any of our branches. Find your nearest branch and its location and hours.
	Phone	Reference       250-382-7241 Library Hours   250-413-0368 More phone numbers are available so you can Contact Us, or visit the Staff Directory.
	Online Chat	Ask Now - Let us assist you with your reference questions via real-time online chat.
	Website Feedback or Questions	Use our Webservices email if you have questions or comments regarding the website.

InterLibrary Loan - Can't locate what you're looking for in our catalogue? Our Interlibrary Loan Service allows you to borrow items not held in the Greater Victoria Library system. We can borrow these items from any library in Canada or the United States.

Suggest a New Title - Customers are welcome to bring items to our attention that they feel would make a valuable addition to the Library’s collections. We are unable to answer specific enquiries about potential book or DVD purchases.

Suggest a Program - Customers are welcome to suggest programs that they feel would make a valuable addition to the Library’s programming. If you have developed a program or author reading you would like to be considered for presentation at GVPL, please complete and submit a Program Proposal form. Please be aware that this is not a guarantee that your program will be selected. You will be contacted by email to confirm receipt of your completed form.