Contact us
Your experience matters. If you have a question, feedback, or just need a hand, you’re in the right place. Our team is ready to help you plan your visit and make the most of everything the library has to offer.
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Library services
By contacting GVPL, you can get help with:
- Booking study rooms and other services
- Reserving time at The Lab
- Using our catalogue or digital library
- Placing, managing, and cancelling holds
- Using assistive technology and accessibility supports
- Starting and managing interlibrary loan requests
- Anything else library-related!
Get in touch
Need help? Our staff can help you with research, job searches, genealogy, and more!
By phone
Call the Library at 250-940-4875
Customer Service Line staff are available Monday to Saturday from 10:00 am to 6:00 pm.
By email
[email protected]
Click on the link to send a comment or question by email. Tell us how we can help. Providing your name and library card number may help us respond more quickly. GVPL’s customer service staff will reply within 1 to 2 days.
You will receive an automated confirmation of your submission. Please check your spam or junk folder and add @gvpl.ca to your Safe Senders List to ensure delivery of all emails from us.
Submit a question or comment
Personal information on this form is collected under section 26(c) of the Freedom of Information and Protection of Privacy Act for the purpose of responding to your enquiry. Questions can be directed to [email protected].
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Other contacts
Suggest a title
We welcome your suggestions for titles you’d like to see in our library collection.
Media centre
Find contact information for media inquiries, and get access to interview requests and recent media releases.