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Borrowing, Renewing & Limits 2018-04-16T11:22:15+00:00

BORROWING, RENEWING & LIMITS

Borrowing

The library’s collection belongs to everyone. We hope you’ll follow your curiosity and see what you can discover through books, magazines, newspapers, films, CDs and more.

We thank you for returning borrowed materials promptly, so others can enjoy them. Most materials can be returned to any branch, and book chutes are available for after-hours returns.

Further down this page, you can view the complete list of items available for loan and their borrowing periods, restrictions and late fees.

Returning Material

Please keep in mind that you are responsible for returning material checked out on your card and your child’s card.

A few friendly reminders:

  • You are responsible for any charges on items that are overdue, lost or damaged.

  • If an item is overdue for more than 45 days, you’ll be billed the full replacement cost.

  • Additional charges will apply for lost or missing materials.

  • The library does not accept donations of materials in lieu of fines or replacement costs

Paying Fines

Fines can be paid in person at any branch or online by logging in to My Account and clicking the Fines tab.

Please note: Unpaid charges of $25.00 or more may result in referral to a collection agency.

Privilege Expired

If you see the message “privilege expired” when logged in to your account, your library card needs to be renewed in person (every three years). Visit any branch and show personal identification with your legal name and current address to renew your card.

Holds & Item Notifications

You can sign up to receive email, phone or text notifications for the following:

  • Due Date
    Receive an email 2 days prior to the due date (available by email only)
  • Overdue Item
    Receive an email or phone call 2 days, 14 days and 28 days after the due date
  • Hold Ready for Pick Up
    Receive an email or phone call when an item you placed on hold is ready for pick up. You will have 5 days to pick up your hold.

To opt in or out, please visit any branch or contact us.

To receive notifications by text, log in to your library account through the desktop catalogue and select the Personal Information tab, then select SMS Notifications. Click the blue button to add a new phone number.

Technical Considerations

Not receiving a courtesy notice does not exempt fines from being applied to your account.

Our email notifications are sent from [email protected] Please add us to your safe list.

Renewing

Online

Log in to your library account using the catalogue version of your choice (desktop or mobile).

Desktop Version Mobile Version
1. The Account Summary screen will appear. Click on Checkouts. 1. Click on Checked Out Items in the menu on the right.
2. Select the items you want to renew. 2. Select the items you want to renew.
3. Click the Renew button. 3. Click the Renew Selected Items button.

By Phone

Call our Customer Service Line at 250-940-4875, and press 2 to renew your materials. Please have your library card number on hand.

Loan Periods, Limits & Charges

Adult Materials

ItemLoan PeriodLimitRenewCharges
Books21 days602$0.30
Fastreads7 days20$1.50
CDs/CD-ROMs21 days602$0.30
Magazines14 days600$0.30
Items with Holds14 days600$0.30
DVDs/Blu-rays7 days602$1.50
Fastviews (DVDs/Blu-rays)3 days60$1.50
Video Games7 days62$1.50
Nexus 7 Tablets21 days12$5.00
Book Club Sets6 weeks20$1.50
Staff Picks to Go6 weeks20$1.50
Special Passes7 days10$1.50
Climate Action Kits21 days12$1.50

Children & Teen Materials

ItemLoan PeriodLimitRenewCharges
Books21 days602$0.10
Fastreads14 days20$0.10
Magazines14 days600$0.10
Items with Holds14 days600$0.10
DVDs/Blu-rays7 days602$0.30
Fastviews (DVDs/Blu-rays)3 days60$1.50
Video Games7 days62$1.50
Books to Go21 days12$1.50
Readers to Go21 days12$1.50
Stories to Go21 days12$1.50
Puppets to Go21 days12$1.50
Skill Builders Adaptive Toys21 days12$1.50
StoryWalks21 days12$1.50

Peek-a-boo! Here’s a quote to brighten your day:

“When in doubt, go to the library.” – Hermione Granger