We’re changing how ebooks and e-audiobooks (as well as digital magazines) are borrowed at GVPL. We think it’s a very good thing and hope you’ll agree!
Effective immediately, start browsing, borrowing, and enjoying ebooks and e-audiobooks through OverDrive and the award-winning Libby (OverDrive’s mobile app). Check out OverDrive for the newest ebooks and e-audiobooks.
The transition from cloudLibrary to OverDrive will happen over several weeks with most titles that are currently in cloudLibrary being added to OverDrive on June 9.
Pro tips for a happy transition:
- Download the Libby app, or go to gvpl.overdrive.com now and start to familiarize yourself with the content. The collection might look small to start, but all our newest ebook and e-audiobook titles can be found there. On June 9, all cloudLibrary titles will move to OverDrive.
- Before June 9, take note of any holds you have in cloudLibrary. Write them down, take a screenshot, commit them to memory. Starting on June 9 you can place your holds again in OverDrive. Note that books will be added to OverDrive throughout the day, so if you don’t find a title when you search, try again later in the day.
During the shift from cloudLibrary to OverDrive you will have access to both platforms. It will take time to grow our OverDrive collection and you will notice the collection in OverDrive will initially be modest – but know we are working as quickly as possible to migrate content to OverDrive/Libby. And remember, OverDrive and Libby are where you’ll find the newest titles added to our collection.
Questions about OverDrive? If you’ve not seen it, the OverDrive|Libby tutorial may answer many of your questions. GVPL staff are also available to assist with any technical problems. Call our Customer Service Line at 250-940-4875.
Here’s what you need to know about the transition:
- The transition from cloudLibrary to OverDrive will happen over several weeks with most titles that are currently in cloudLibrary being added to OverDrive on June 9.
- No new titles will be added to cloudLibrary. Check out OverDrive and Libby for the newest ebooks and e-audiobooks.
- As of March 31, all digital magazines have moved from RBdigital to OverDrive.
- You will have access to both OverDrive and cloudLibrary during the transition.
- The transition to OverDrive will not affect other library digital resources, including the popular Hoopla and Kanopy platforms.
- Your cloudLibrary holds, wish list, and history will not be transferred to OverDrive as privacy law prohibits this. You are encouraged to take note of your current wish list before June 9. Any holds that are not filled in cloudLibrary before June 9 will need to be placed in OverDrive once the transfer is completed on June 9.
- Content will remain available in cloudLibrary until June 9; however, we will reduce the number of new holds allowed in cloudLibrary to lessen the impact on users during the transition. The number of new holds permitted in cloudLibrary will be reduced to 10 on April 12, to 5 on May 3, and to 1 on May 17.
- GVPL staff are available to assist you with any technical problems. Call our Customer Service Line at 250-940-4875.
Earlier this year OverDrive acquired RBdigital. As a result of the acquisition, all our digital magazines are moving from RBdigital to OverDrive – effective March 31, 2021.
To ensure easy access in one place to digital magazines, ebooks, and e-audiobooks, we’ve decided to transition ebooks and e-audiobooks from cloudLibrary to OverDrive.
You can borrow titles in CloudLibrary right up to June 8, but you may lose access to them before the borrowing period is up if the date falls after June 8.
Unfortunately, no. Patron data cannot be transferred between platforms. If there is any content that you wish to keep a record of, such as your holds, wish list, or checkout history, please record this information before June 9. Taking screenshots can be helpful.
Please note that we will reduce the number of new holds allowed in cloudLibrary to lessen the impact on users during the transition. The number of new holds permitted in cloudLibrary will be reduced to 10 on April 12, to 5 on May 3, and to 1 on May 17.
Once GVPL’s cloudLibrary account is permanently closed and no longer available to patrons, information associated with the cloudLibrary account you made using your GVPL library card (i.e. email, reading history, holds, etc.) will be deleted from our system.
You can sign into either OverDrive or the Libby app using your GVPL library card number and PIN.
If you need help, please call our Customer Service Line at 250-940-4875.
If you’re new to OverDrive, we recommend visiting gvpl.overdrive.com in your web browser or downloading the Libby app on your mobile device.
Libby will guide you through the setup process and get you connected in just a few minutes. All you need to get started is your library card number and PIN. If you’ve not seen it, the OverDrive|Libby tutorial may answer many of your questions.
GVPL staff are also available to assist you with any technical problems. Call our Customer Service Line at 250-940-4875.
Yes! You can place up to 15 holds in OverDrive. But the titles currently in CloudLibrary won’t be available in OverDrive for you to place holds until after June 9.
You should still have access to them on your device, but it may not be for the full borrowing period if the dates fall after June 9.
If you are interested in a title you can’t find in OverDrive, please put in a Suggest a Title request. However, it may no longer be available for us to purchase.
|What you need||OverDrive or the Libby app|
|Checkout limits||10 titles at a time|
|Loan period||21, 14, or 7 days|
|Holds||15 titles at a time|
|Hold period||72 hours upon notification|
|Hold notifications||Opt-in by email or messages in app|
|Renewals||Items can be renewed starting three days before the expiry date if there are no holds on the item. Note: items cannot be renewed library catalogue.|
|Returns||Return early so you can borrow more books OR item will expire automatically at the end of the loan period (no fines)|
Where other (third-party) organizations require personal information in order to provide services on behalf of the Library, the Library makes reasonable efforts to obtain commitments from such organizations that they treat the personal information in compliance with FIPPA and this policy. However, once information is in the hands of other organizations, it is beyond the Library’s control, and the Library cannot be accountable for the use, or further disclosure, of that information.